This could include advice or telephone support. See current guidance for advice on who is in the clinically extremely vulnerable and clinically vulnerable groups. Objective: To manage interactions at the venue resulting from service of food and drink. Businesses and venues which must close include: Hotels and other guest accommodation should only open for those who have to travel for work purposes and for a limited number of other exemptions set out in law, such as where these act as someone’s main residence, where the person cannot return home or for providing accommodation or support to the homeless. Creating additional space by using other parts of the working area or building that have been freed up by remote working. Can I go on holiday in a national lockdown? – Introducing enhanced cleaning of all facilities regularly during the day and at the end of the day, with particular regard to any shared facilities, considering the increased risk these entail - as set out in Section 5.3. Particular attention should also be paid to people who live with clinically extremely vulnerable individuals. Providing hand sanitiser in multiple locations in addition to washrooms. Glasses and crockery should be removed and washed between guests. Encouraging increased handwashing and introducing more handwashing facilities for workers handling goods and merchandise, or providing hand sanitiser where this is not practical. Closing shared facilities: – communal kitchens, where guests prepare their own food – other communal areas (e.g. More frequent cleaning of objects and surfaces that are touched regularly (including door handles, lift buttons or switches) and making sure there are adequate disposal arrangements for cleaning products. Minimising contacts around transactions, for example, considering using contactless payments and encouraging online booking and pre-payment, where appropriate. All performing arts activity should take place in line with Performing Arts guidance. Rooms are subject to availability The Hotel reserves the right to refuse any booking for any good reason. In addition, this guidance will highlight key restrictions and provide further clarification on measures that are in place for tier 2: High, tier 3: Very High areas and tier 4: Stay at home areas. Business Meetings and Events are permitted as follows: Large business events such as conferences, exhibitions and trade shows are not permitted, this includes drive-in events. 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These could include: Further lowering capacity - even if it is possible to safely seat a number of people inside a venue, it may not be safe for them all to travel or enter that venue, Staggering entry times with other venues and taking steps to avoid queues building up in surrounding areas, Arranging one-way travel routes between transport hubs and venues, Advising patrons to avoid particular forms of transport or routes and to avoid crowded areas when in transit to the venue. Below you will find a notice you should display in your workplace to show you have followed this guidance. Staggering arrival and departure times at work to reduce crowding into and out of the workplace, taking account of the impact on those with protected characteristics. Having bins for the collection of used towels and staff overalls. This includes staying in a second home, caravan or boat, or people staying with anyone they do not live with or are not in a support bubble with. More information can be found on the Health and Safety Executive website. Ensuring that indoor children’s play areas are closed, in line with wider Government guidance. Operators should be careful to avoid giving credible, detailed information that could help a hostile entity identify an attractive target and carry out an attack. The scheme is voluntary and applies to those self-isolating in England only. Awareness and focus on the importance of mental health at times of uncertainty. | Check out answers, plus 1,510 reviews and 1,799 candid photos Ranked #10 of 71 hotels in Galle and rated 4.5 of 5 at Tripadvisor. Introducing more one-way flow through buildings. Hotels and other guest accommodation should only open for those who have to travel for work purposes and for a limited number of other exemptions set out in law. If you do not already do this, you should do so to help fight the virus. Gleneagles, one of Scotland's best-loved hotels, announced it was to close until February. Consider the maximum number of people who can be safely accommodated on site. In short, it is down to the hotel you are booked with, and it is best to contact them directly. Guests may book in advance or on arrival. If it is not possible to keep workstations at the recommended distance apart then businesses should consider whether that activity needs to continue for the business to operate, and if so, take all mitigating actions possible to reduce the risk of transmission. If they are confirmed to have coronavirus (COVID-19), they should return home if they reasonably can. Using a consistent pairing system if people have to work in close proximity. maintaining second homes, caravans, boats and other assets is not generally a reasonable excuse for leaving home. Where venues are multi-purpose, these extended hours do not apply to any area outside the auditorium or performance area. In particular, this should not be included in detailed risk assessments published on public websites under Section 1.2. On departure, guests must vacate their rooms and check-out by no later than 11:00 am. If you have any feedback for us, please email tourismheritagecovid@dcms.gov.uk. If so, you should first read the guidance relevant to your area as this may supersede guidance in this guidance. Following government guidance on cleaning food preparation and food service areas. Guests should self-isolate for the entire period required in the same place and it is up to the individual guest to arrange this. You will need to check the local COVID alert level for your area to see which level applies to its business and take into account any restrictions for Covid alert level: high or very high that may be applicable. All food and drink (including alcohol) can continue to be provided by delivery. Hospitality services must take last orders at 10pm, and close at 11pm. Wilderness permits are not available. Objective: To make sure individuals who are advised to stay at home to prevent the spread of infection under existing government guidance do not physically come to work. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19). Using remote working tools to avoid in person meetings. Special care should be taken for cleaning of portable toilets and larger toilet blocks. You must stay at home. Informing guests and contractors of guidance about visiting the premises prior to and at the point of arrival (including information on websites, on booking forms and in entrance ways). Online: working safely enquiry form, Objective: To reduce risk to the lowest reasonably practicable level by taking preventative measures, in order of priority. Special care should be taken for cleaning of portable toilets. Minimising contact between front of house workers and customers at points of service where appropriate. This should be done locally wherever possible, but people can travel a short distance within your area to do so if necessary (for example, to access an open space) The activity must be ticketed, and venues must have all relevant approvals and authorisations (e.g. Employers and workers should always come together to resolve issues. You’ve accepted all cookies. Wakes and other linked ceremonial events can continue in a group of up to 6 people. These should only be open in outdoor settings (i.e. Outdoor sports courts, outdoor gyms, golf courses, outdoor swimming pools, archery/driving/shooting ranges and riding arenas must also close. Engaging with workers and worker representatives through existing communication routes to explain and agree any changes in working arrangements. Can hotels in Northern Ireland stay open? If queuing is only possible outside of protected areas then consider and mitigate the vulnerabilities by: routing queues behind permanent physical structures (e.g. 1. When disposing of face coverings and PPE, people should do so in a ‘black bag’ waste bin or litter bin. Businesses offering breakfast/lunch buffets are allowed to have people order and be served by a member of staff at the food station as long as no alcohol is being served at the restaurant at the time. Reconfiguring seating and tables to optimise spacing and reduce face-to-face interactions. For existing bookings, accommodation providers should give guests a chance to cancel their bookings if they intend on no longer travelling and staying at the accommodation. Large business events such as conferences, exhibitions and trade shows are not permitted, with the exception of drive-in events. Funerals can be attended by a maximum of 30 people, and it is advised that only close friends and family attend. In order to ensure that businesses and local services are able to remain open, we will be mandating that organisations in designated sectors must: Ask at least one member of every party of customers or visitors (up to 6 people) to provide their name and contact details, Keep a record of all staff working on their premises and shift times on a given day and their contact details, Keep these records of customers, visitors and staff for 21 days and provide data to NHS Test and Trace if requested, Display an official NHS QR code poster, so that customers and visitors can ‘check in’ using this option as an alternative to providing their contact details, Adhere to General Data Protection Regulations. Involving and communicating appropriately with workers whose protected characteristics might either expose them to a different degree of risk, or might make any steps you are thinking about inappropriate or challenging for them. Pubs and restaurants – including restaurants and bars at hotels – can also open, with table service, plus an extended curfew time of 11pm (last orders at 10pm). Food and drink including alcohol can be purchased via click-and-collect, drive-through or delivery. Managing risk. 2. Fuller considerations for self catering accommodation providers are set by UKHospitality, but particular consideration should be given to: Taking measures to ensure the handover of keys to property can be done in a socially distanced way, ensuring that keys are cleaned. Towels and linens should be washed in accordance with washing instructions. Making reasonable adjustments to avoid disabled workers being put at a disadvantage, and assessing the health and safety risks for new or expectant mothers. Bars, restaurants and catering: please refer to the Pubs and Restaurants guidance, which also has advice on catering. We thank you for playing your part in this national effort. Hoteliers can open their properties – though none of the common areas – and bars and restaurants can open a limited amount of outdoor seating. – keeping the activity time of any activity where social distancing cannot be maintained as short as possible – using back-to-back or side-to-side working (rather than face-to-face) whenever possible – reducing the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others) – Using fixed screens or barriers to separate people from each other. Currently our call centre is open between 9am - 5:30pm, Monday - Friday. in-person meetings for work, training or education purposes should only take place where they cannot be delayed or reasonably be conducted remotely, and only where social distancing can be maintained and the venue can demonstrate it has followed COVID-19 guidance. At its most effective, full involvement of your workers creates a culture where relationships between employers and workers are based on collaboration, trust and joint problem solving. It is essential that businesses and other organisations remain cognisant of these threats as they look to adjust their operations, ensuring that security measures are proactively adapted to support and complement other changes. Encouraging guests to use hand sanitiser or handwashing facilities as they enter the premises and regularly during their stay as they move between areas in the facility. Operators should try and organise queuing within existing protected areas; Operators should NOT remove any security features or useful street furniture items without considering protective security in the round. This capacity refers to the total number of people per event and does not include venue staff. This exemption extends to performance/screening areas within the premises of another venue such as a pub, hotel or holiday park. It is good practice for accommodation providers to ensure individuals are aware of their legal obligations to self-isolate. Social distancing should be maintained between people who do not live together or share a support bubble. Where you are already using PPE in your work activity to protect against non-COVID-19 risks, you should continue to do so. In an emergency, for example, an accident, provision of first aid, fire or break-in, people should not have to stay the recommended distance apart if it would be unsafe. Where social distancing cannot be maintained due to workplace design, sufficient mitigation strategies should be designed and implemented. We will develop further guidance, based on scientific evidence, to enable these activities as soon as possible. You must share the results of your risk assessment with your workforce. Where possible, using the same pairs of people for loads where more than one is needed. Complete a COVID-19 risk assessment. As is normal practice, workers should be involved in assessing workplace risks and the development and review of workplace health and safety policies in partnership with the employer. Overnight stays and holidays away from primary residences will not be allowed - including holidays in the UK and abroad. The risk of transmission can be substantially reduced if COVID-secure guidelines are followed closely. Areas in tier 2: High alert, tier 3: Very High alert and tier 4: Stay at Home will be subject to further restrictions, the details of which can be found here. A tighter version of the previous regional tiered system had been in place since the country's second national lockdown ended on December 2, with hospitality closed except for takeaways in Tiers 3 and 4. Full details on how to dispose of your personal or business waste during the coronavirus pandemic can be found on GOV.UK. In the case of shared shower and kitchen facilities these should be managed and cleaned with particular care. Objective: To protect clinically vulnerable and clinically extremely vulnerable individuals. Staggering break times to reduce pressure on the staff break rooms or places to eat. Reviewing your incident and emergency procedures to ensure they reflect the social distancing principles as far as possible. excuse for not wearing one or you are not able to wear one, for example, because of your Drive-in venues will remain open to performances with audiences in tier 3 areas. NHS Test & Trace require us to collect this data from the lead booker of each group or party and record the time, date, name & contact number. Reviewing layouts to allow workers to work further apart from each other. They should use private transport but only drive themselves if they can do so safely. For example, using screens or tables at tills and counters to maintain social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable, is acceptable). It is breaking the law to discriminate, directly or indirectly, against anyone because of a protected characteristic such as age, ethnicity, sex or disability. If the result is negative, they can stop self-isolating. Reducing maximum occupancy for lifts, providing hand sanitiser for the operation of lifts and encouraging use of stairs wherever possible. the venue has the necessary authorisations for hosting live music or performances. on campsites). In addition to outdoor business events (such as trade shows and exhibitions), both elite sporting events and live performances and shows in performing arts venues are permitted at a cap of 50% or 4000 people. Provide support for workers around mental health and wellbeing. 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Considering removal of items from the room that are not likely to be needed by guests. Managing spacing between outdoor accommodation, such as tents and caravans, to enable social distancing for workers and customers. Avoiding people working face-to-face. Guests can leave the place where they are self-isolating to travel directly to a testing site or to post a home test kit. You should follow government guidance on face coverings, including: When you do not need to wear a face covering, Maintaining and disposing of face coverings. Wales is back in lockdown as of December 27. Everyone needs to assess and manage the risks of COVID-19, and in particular businesses should consider the risks to their workers, volunteers and customers. Take part in NHS Test and Trace by keeping a record of all your customers for 21 days. 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